Booked an appointment a few days in advance and when I got there there was another person waiting for the same time slot too. She only came out at the time slot ( despite her open schedule prior ) and sent me packing mentioning that she had lost her phone and didn't know what was what. Asked me.to go since I had made the appointment a while back and the gentleman, that day. Got out and booked something with Jenny at Reynaella and wasn't disappointed. Not sure if I'll wanna re-try but must say she looked a bit out of it.
Since It took me a while to find the office, I should say that if you enter from the commercial entrance, you need to make your way past the 41B with the beauty sign outside and make your way all the way to the end of the hall.