went today... I was gonna go to Lexa but they had a sign on the door saying they were busy, oh well... their loss.. so im driving down and Royale looks like the nicest of the spa's on Browns.. so i go in.. and its kinda funny.. I end up waiting for about 4 minutes while the girl outside has a smoke, she runs in all apologetic and says she thought one of the other girls took care of me. so I settle on 45 minutes for 60 bucks, and pick Sara(h?) she convinces me to try a BS for 80 and I figure why not.. so the accually massage isnt too bad, and the BS is pretty nice. She was very outgoing and chatty, and made me feel fairly comfortable.
being a new spa (i previously went to classic spa.. BIG MISTAKE) I was a little nervous and had some performance anxiety at the start.... now here is where things start to go downhill a little...
just as im starting to really enjoy the BS she gets called out of the room, meh, whatever, as long as it doesnt count for time..
so she's being super apologetic about the whole thing. so she comes back in, starts up again, and by this point ive kinda lost my focus, etc... and she's having a hard time getting me back on track... so just as im starting to get into it again, we run out of time... she says i can get another 15min for 20 bucks, so i say sure. as she says this, one of the other girls tell her its not possible as she has an appointment with the next customer.. so basically I get nothing..... She felt really bad and kept appologising the whole time i was gathering my things, i just took it in stride saying, hey, shit happens... so, I go to take a shower to clean up and then another girl comes in while im showering, to clean the room... now she starts appologizing big time. same thing to her, "no big deal, shit happens"
well, to make a long story short she gave me a complementary 40mins for my next visit.
so, although the service was not very good today, their attitude was definatley a 9/10 and for that reason alone i look forward to my next paycheque, and next visit!