I dont understand why we are still giving them a ton of leeway here. This maybe new to Mississauga but they are NOT new to the game and the complaints are consistently the same issue.
The issue is not being addressed, and it IS because they are NEW but not due to inexperience. Its a conscious effort to pump as much $$$ out of you all as fast as possible.
If they wanted to address the issues they are having with timing, service and value, they would not be advertising deals on leolist across 5 cities.
It is by design, not some innocent mistake born of inexperience. The shills are smoothing over an issue that if any other spa repeatedly had, they would be dragged on here.